Privacy Policy

Our contact details

Name:Paul Mitchell

Address: 90 High Street, King’s Heath, Birmingham, B14 7JZ

The type of personal information we collect

We currently collect and process the following information: name, address and email.
We use Wix Payments for subscriptions and this is a secure platform with PCI-compliant payment processing, secure on-site and in-app checkout with HTTPS/TLS data encryption, common fraud attack protection with Wix’s AI and rule-based risk system. For more information visit Wix Privacy Policy.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We use the information that you have given us in order to:-

Fulfil orders placed on the website, update you about existing orders and make you aware of new offers and products available from our shop - both online and physical.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@boroughandfox.co.uk

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

How we store your personal information

Your information is securely stored.
We keep your name, address and email address for 12 months until after you last shopped with us. We’ll then dispose of your information by permanently removing it from our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@boroughandfox.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@boroughandfox.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113